Refund and Cancellation Policy

Understanding the terms of service for payments and project engagements with NexarcIT (Trade Name: Nexarc Technology).

1. General Policy on Payments

At NexarcIT (Trade Name: **Nexarc Technology**), we commit to delivering high-quality software development and IT services. Our projects are typically based on detailed proposals, service agreements, and phased payment structures that reflect the resources, effort, and intellectual property invested from the initiation of work.

By engaging with our services and making payments, clients acknowledge and agree to the following terms regarding refunds and cancellations:

2. All Payments Are Final

All payments made to NexarcIT for services rendered or initiated are considered final. This includes, but is not limited to, payments for project milestones, initial deposits, retainer fees, setup costs, and ongoing service charges.

3. No Refunds or Cancellations Entertained

Once a payment has been processed, or once the service delivery process (including but not limited to, initial consultations, project planning, resource allocation, design, development, testing, deployment, or any other work phase as outlined in a specific service agreement) has commenced, no refunds or cancellations will be entertained.

This policy is in place due to the nature of custom software development and professional IT services, which involve significant upfront effort, intellectual property creation, and allocation of dedicated resources (personnel, infrastructure, licenses, etc.) that cannot be reclaimed or reassigned without incurring costs once a project is underway.

4. Project Scope and Agreements

All project scopes, deliverables, timelines, and payment schedules are clearly defined and mutually agreed upon in a formal Service Agreement or Statement of Work (SOW) prior to the commencement of any work. Clients are encouraged to review these documents thoroughly before making any payments.

5. Amendments to Policy

This Refund and Cancellation Policy may be updated or modified by NexarcIT from time to time without prior notice. Any changes will be posted on this page and will be effective immediately upon posting. We encourage you to review this policy periodically.

6. Contact Us

If you have any questions or require further clarification regarding this Refund and Cancellation Policy, please do not hesitate to contact us:

Effective Date: July 9, 2025